Students who cancel their enrolment before the commencement of a training program will be entitled to a full refund of fees paid. Requests for refunds will be processed and transacted at the end of each month in which the cancellation notification was received. Where a student has purchased text or training workbooks and subsequently cancels, ATB Training Pty Ltd will not refund monies.
If cancellation of a WorkCover accredited program is requested, at least 48 hours' notice is required; if 48 hours' notice is not provided full program fees will be forfeited.
If a program is cancelled by ATB Training Pty Ltd due to late student cancellations, an alternate program date will be offered or a full refund will be provided via EFT.